5 Tips To Manage Your App Store Reviews
App evaluations simply don’t appear through themselves, and also you shouldn’t assume waves of humans to go returned to the app store keep on their very own accord simply to put in writing an evaluation of your app store. In fact, possibly the handiest those who will accomplish that are those who have a certainly horrific revel in together along with your app. To assist your mobile app get extra fine app evaluations.
1. Use an app review plugin
The simplest manner to get an app evaluation from a person is to invite them to do it inside your app store. iOS and Android allow you to drop lifeless to easily get the person to control your app.
Appirater is a famous iOS plugin that takes approximately 2 mins to drop into your app, and it will set off customers to check your app once they have used it a sure range of instances or after a hard and fast time period. You don’t need to show the evaluate popup too soon, or proper after the person has downloaded your app due to the fact you may emerge with a few annoyed customers and horrific evaluations.
2. Make reviews as easy as possible
In the early days, the handiest manner to get customers to check your mobile app turned into through asking them to visit the app keep, discover your app store, create an account, and fill out an evaluation. Users simply want to tap the range of stars interior a pop-up. Once they’ve performed that, they’re then requested in the event that they need to depart an in-depth evaluation. Since the person has already placed withinside the attempt to pick out a rating, you’re much more likely to get them to comply with the following step.
3. Leverage helpshift to provide direct support to your users
The high-quality direction to a great app evaluation is to offer extremely good patron service. It’s not an unusualplace for apps to consist of a Send Feedback button that simply pops open an electronic mail form. But for little or no attempt, you could combine Helpshift into your app and talk without delay together along with your customers via a stay immediately messaging window. Helpshift affords you with a web-primarily based totally dashboard that helps you to alternate one-to-one messages together along with your customers without delay interior of your app.
It’s unfastened and easy to combine, plus Helpshift comes with its very own app evaluate popup plugin that minimizes terrible app evaluations by giving customers a Send Feedback button.
4. Time the prompt
While evaluate activities are an excellent manner to remind customers to depart a evaluate, it’s additionally essential to time the activities nicely in the person revel in. Unfortunately, this makes for a terrible person to revel in, and customers are much less in all likelihood to depart a evaluate due to the fact the app is interrupting the ordinary person’s flow.
A better way to invite feedback is to help until the person has done something in your app or completed the assigned task. Prompting for an evaluation while customers are feeling desirable approximately the app makes it a win-win scenario for each app developer and the end-person.
5. Host a contest
The famous blog, Touch Arcade, has a phase inside their boards in which app developers run contests and giveaways to trap different individuals to depart evaluations for their apps.
When going for walks a competition, you could deliver away an iTunes present card, or you could PayPal the winner. You can place all usernames right into a spreadsheet and accomplice a number of for every person. Then use the Random.org website to generate a number of and display the screenshot to show you have been now no longer favored by any person reviewer.
While going for walks a competition does require you to manually control the complete process, from checking iTunes and validating the evaluations to choosing a winner, it may jumpstart your app’s early and essential evaluations and ratings.