Business Intelligence In Finance In The 2020s: A Path To Value

Business Intelligence consists of strategies and technology utilized by companies for the data evaluation of enterprise information. These technologies can handle a huge volume of structured and unstructured data to help business opportunities. Over the last ten years, the usiness Intelligence software industry is fast emerging as one of the top software categories in terms of market size. Data exploded and have become big. Now all of us easily getting access to the cloud at any moment.

The boom of self-service analytics democratized the data product chain. But many companies do not manage their data properly. Meanwhile, business intelligence tools help the finance industry, and they can use to leverage customer data for insights that can lead to smarter management practices and better business decisions.

Improvement of business intelligence in finance

Operational efficiencies

In today’s competitive market financial institutions need to be efficient and as lean as possible. Make use of BI solutions to analyze operational processes, companies can minimize ongoing costs and maximize existing resources and expertise. The organizations can improve and enhance the customer experience at the point-of-contact.

Products and services

BI solutions permit organizations to track and monitor user’s revenue streams to better determine which services and products are getting more profitable and which are not. Business Intelligence solutions also ensure the financial organizations to analyze huge volumes of user data to gain insights about user needs that can be used to improve products and services.

For example, customers want a fast, easier way to track and analyze their earning and spending patterns. Institutions may be able to send more timely alerts to customers. And these kinds of insights, organizations can discover new and improved financial products and services to better meet user needs, and in turn, build a competitive edge.

Marketing strategies

The customer base can be analyzed to identify and develop new cross-sell and up-sell opportunities to carry a lot more targeted online marketing campaigns. This plays a major advantage, to sell financial products and services to new customers more than an existing one.

Customer retention

BI technology can help financial institutions to identify and pursue those buyers that are most profitable. BI also constantly improving customer retention and loyalty. Business analytics tools and techniques are helping to discover the reasons why customers switch to a competing institution. The ability to track customer behavior, preferences and permit organizations to tailor their products and services in ways that meet user needs, solve major issues, and promote user retention and loyalty.

Business Intelligence In Finance In The 2020s: A Path To Value

Discover new investment strategies

By discovering new models around social media, investors can gain specific insight on sentiment and develop trading signals. Other research analysts are using satellite imagery to understand the global supply of commodities like oil & gas.

Risk reduction

The financial world is continuously changing and filled with uncertainty. More than ever, banking and finance institutions need to use every tool at their disposal to reduce their risk. Fortunately, today’s BI solutions offer movable information that organizations can use to mitigate risk in several areas. The ability to track user transaction histories permit institutions to fast detect and minimize the incidents of fraudulent activities, the most notable being credit card fraud. BI tools can also be used to analyze credit portfolios, detect important delinquency cases early, and take fast preventative action.

Standardizing data infrastructure

For companies that are working with a huge volume of data, if data is not standardized before the implementation of a BI tool it’s failed inefficiency. While the standardization of data makes financial reporting significantly and more efficient because reports are not being drawn from multiple databases that may include conflicting information.

Financial professionals using a standardized infrastructure are not only working more efficiently, but they are also using more accurate data. Data standards can help to remove incorrect and out-of-date information so that analysts are only working with exactly what they need.

Business Intelligence In Finance In The 2020s: A Path To Value


Business Intelligence technology has been continuously leveraged. In the future, those institutions that adopt and fully utilize Business Intelligence solutions to manage risk, increase operational efficiency, and offer products and services that meet user needs will be better positioned to enjoy sustained growth, profitability, and a competitive edge.